This Privacy Policy describes how IceMU (“we”, “our”, “us”) collects, uses, and protects information when you access or use the IceMU website, game server, and related services (the “Service”).

IceMU is a private, unofficial MuOnline server created for entertainment purposes only. This site/server is in no way associated with or endorsed by Webzen Inc. or any official MuOnline entity.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

We may collect the following types of information:

Account Information
When you register an account, we may collect:
• Username (User ID)
• Encrypted password
• Email address (if provided)
• Registration and login activity

Gameplay Data
We may collect and store in-game information such as:
• Character data (stats, inventory, level, guilds)
• Gameplay logs and activity

Technical Data
We may automatically collect:
• IP address
• Device and browser information
• Connection logs and timestamps

We use collected data for the following purposes:

• Operating and maintaining the server
• Managing user accounts
• Providing support and assistance
• Detecting cheating, abuse, or exploits
• Improving server stability and performance
• Ensuring security of the Service

We apply reasonable security measures to protect user data against unauthorized access, alteration, or loss.

However, no system is fully secure, and we cannot guarantee absolute protection of data.

Users are responsible for maintaining the security of their accounts.

IceMU may collect and store IP addresses and connection logs for security and administrative purposes.

• Preventing fraud and abuse
• Detecting multi-accounting or cheating
• Enforcing bans and server rules
• Monitoring server stability

IceMU may use third-party services such as hosting providers, Discord, or donation processors.

We are not responsible for the privacy practices of third-party services.

We retain data as long as necessary to operate the Service and enforce rules.

Accounts and data may be removed at administration discretion or upon request where possible.

IceMU does not knowingly collect data from users under the age of 13.

Users under 13 are not allowed to use the Service.

If such data is discovered, it will be removed as soon as possible.

We do not sell or trade user data.

Information may only be shared in the following cases:

• Legal obligations
• Fraud prevention and security
• Enforcement of Terms of Service
• Service operation support providers

Users may request data-related actions depending on availability and technical limitations:

• Access personal data
• Request corrections
• Request account deletion
• Withdraw consent (may result in account removal)

IceMU is not responsible for loss of accounts, characters, items, or progress due to server issues or resets.

All in-game data is virtual and may be modified or reset at any time.

IceMU reserves the right to update this Privacy Policy at any time without prior notice.

Continued use of the Service implies acceptance of any changes.

For support, account issues, appeals, bug reports, or general inquiries, you may contact the IceMU team through the following channels:

• Email: support@icemu.online
• Website: https://icemu.online/

We aim to respond within a reasonable timeframe, but response times may vary depending on request volume.

By using IceMU, you confirm that you have read, understood, and agreed to this Privacy Policy.